Frequently Asked Questions
Everything you need to know about your Vesta Fitness journey.
What is the standard shipping time for heavy gym equipment?
Due to the weight of our products, standard shipping typically takes 5-10 business days. Large items like power racks and treadmills are shipped via freight and include curbside delivery.
Do you offer professional installation services?
Yes, we partner with certified technicians to provide professional assembly for home and commercial gyms. You can select the 'White Glove Delivery' option at checkout for full installation.
What is your return policy for fitness gear?
We offer a 30-day trial period. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that return shipping fees for heavy equipment may apply.
Are Vesta Fitness products covered by a warranty?
All our strength equipment comes with a lifetime frame warranty. Electronic components and wear items like cables or upholstery are covered for 2 years against manufacturing defects.
Do you offer financing options for larger purchases?
Yes, we provide flexible financing through Klarna and Affirm, allowing you to split your purchase into monthly installments with 0% APR options available for qualified buyers.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.